Vehicle : 2016 Fiesta St, Sony Stereo with navigation. 320 miles on car as of 3/16/17
Modification : 1) updated vehicle from sync 1.0 to 2.2 Via computer download to usb and usb install through original usb port in center console (took 20 minutes fyi)
2) installed the lincoln usb hub number gj7z 19a387 b in center consol in order to access apple car play (16 did not have car play with original usb)
symptom : first occasion: about a week ago i started the car up and the ford emblem did not come up on the display it just stayed black. it was a cold morning ~ 28 deg f. The radio was on and i could turn the volume up and down, but none of the buttons worked. I could not turn the radio off, switch station, or any other functions. Steering wheel controls were also unresponsive. Sync (lady's voice) button would not activate sync either. drove the car to work and parked it. about an hour or two later went back to the car and cranked it and it was normal like nothing ever was wrong.
Second occasion : same symptoms, 28 degree morning drove 10 minutes to work, one hour later went to car, opened door and pushed ignition button, working fine, no issues.
Does anyone have any idea how to stop this? Has anyone else had these symptoms? is there a way to initiate a hard reset without using the touch screen ( by holding a combination of buttons?? )? Its making me a little crazy, and fear of having voided warrantee is preventing me from asking dealer.
Modification : 1) updated vehicle from sync 1.0 to 2.2 Via computer download to usb and usb install through original usb port in center console (took 20 minutes fyi)
2) installed the lincoln usb hub number gj7z 19a387 b in center consol in order to access apple car play (16 did not have car play with original usb)
symptom : first occasion: about a week ago i started the car up and the ford emblem did not come up on the display it just stayed black. it was a cold morning ~ 28 deg f. The radio was on and i could turn the volume up and down, but none of the buttons worked. I could not turn the radio off, switch station, or any other functions. Steering wheel controls were also unresponsive. Sync (lady's voice) button would not activate sync either. drove the car to work and parked it. about an hour or two later went back to the car and cranked it and it was normal like nothing ever was wrong.
Second occasion : same symptoms, 28 degree morning drove 10 minutes to work, one hour later went to car, opened door and pushed ignition button, working fine, no issues.
Does anyone have any idea how to stop this? Has anyone else had these symptoms? is there a way to initiate a hard reset without using the touch screen ( by holding a combination of buttons?? )? Its making me a little crazy, and fear of having voided warrantee is preventing me from asking dealer.