First, i tapped it out on my phone on the shitter so i left the auto correct to handle it. Grammar wars YAY! lol
Second, logs and turn around are indeed independent. Does this mean the 96 days you quoted accounts for said independence? My asssssumption is that it you just subtracted today from day 1 of contact.
And finally, if by some chance Alex is the only person reviewing logs, then at least we would know that the tunes would be of consistent quality. I doubt that as we know there is at least two of them working tunes. But again, to absolutely pulverize the horse, i prefer Alex over a shop that has 10 monkeys pouring over logs in the name of quantity over quality.
That being said, you obviously picked the wrong turner for YOUR
(I'm back at my desk ) needs. Canada???? I'd be in a rush too! lol
You're correct - I just used the time difference between when I purchased the tune and when Alex decided he had better things to do than provide me with a tune. Although the time it took to to receive my tunes may not be normal, I know of at least one other person who has spent a considerable amount of time getting their tune completed.
Here is the summary of when logs were sent and when I received the tunes:
Received ---------- Sent ---------- Delay by Stratified ---------- Delay by Customer
May 24 ---------- May 12 ------------- 12 --------------------------- 0
May 12 ---------- May 6 ------------- 6 --------------------------- 23
April 13 ---------- April 6 ------------- 6 --------------------------- 2
April 4 ---------- April 3 ------------- 1 --------------------------- 6
March 28 ---------- March 24 ---------- 4 --------------------------- 3
March 21 ---------- March 16 --------- 5 --------------------------- 0
So, it's obvious their turn around time started off around a week, got better, then got considerably worse. The time where it took me 23 days to turn around logs is where I had a visitor from Europe in town along with a spinal injection which delayed my turn around time - I had more pressing concerns.
I think you should just stick with OTS tunes from cobb accessport or what not, that way you wouldn't be running "stock". Seems like waiting isn't something that you are fond of. It may be due to expectations on faster turn around times that others who purchased Alex's OTS map. I purchased their OTS map and their turn around time was quicker compared to their custom tune. Prior to purchasing Strat. custom tune I knew there would be a bit waiting / long turn around time. For me that was based off the reading the description and checking out the waiting list prior to purchasing. I've had custom tunes from Freek (which is currently about a week turn around after logs are sent) and DHM. I'd always swap back to stratified. I much prefer the driveabliity of the tune. One thing I noticed is that Strat. requires you to log more parameters than the others. Knowing that each parameter is being analyzed when sending back the logs and getting revisions knowing my engine wouldn't KB.
I do understand you're(grammar
) frustration. I just don't think we need to start a grammar war.
I also don't think the need to state you having a disability to prove a point was necessary. However, I believe that we all understand the point that you're disatisifed with the wait time and the quality of service that you believe you've received.
( couldn't find the beating dead horse one :X)
A full understanding of the situation is key - I'm not running a stock turbo, but thanks for the input.
I've also noticed the number of variables that Stratified has the individual log - initially this worked in their favour regarding my opinion of the level of attention to detail I was looking for. Now it works against them, they need to progress to a point where their tunes aren't so individualized as it takes so much longer to produce a final product. Instead of starting fresh with each tune it would only seem reasonable to build a database of each tune / car and their specific modifications and elevations to make providing new customers with tunes much more readily. But hey, maybe I'm too organized for the tuning world.
Regarding my disability - he asked why I didn't turn around the logs in a few hours if it was so important to me, AND stated that if I had done so, I would have received the tunes faster. Basically he wanted a legitimate reason why I don't move so fast - I gave him one. It's not like I've been using it as a crutch in this argument and so we move on.
I really find it hilarious (with 24 hours to think about it) that Alex is so thin skinned that he can't take criticism on the turn around time for his product. I never identified the tune as the problem and yet offence to the quality of the product released was taken.