***Update***
2017/09/11 - A fellow forum member, re-rx7, sent out an SOS to one of the sales managers who promptly called me and made things right. Happy to report I did end up purchasing the car
***Original post***
I had been going back and forth with one of the sales reps at Bob Utter Ford in Sherman, TX for the past couple of weeks before finally agreeing on an OTD price for a base Fiesta ST. When I arrived to the dealership everything was going really smooth up until the point when they told me the price we had agreed on was only valid if I financed a minimum of $12,000 thru them, something that was never mentioned in the emails. At first I thought this might be ok but after I finally got them to share with me the interest rate, I kindly declined and said I would instead like to pay cash. This is when they said too bad, you have to finance it or else you are not taking the car home. Needless to say, I came home without the car.
I am going to contact Ford as well as the BBB and let them know how these guys are operating.
2017/09/11 - A fellow forum member, re-rx7, sent out an SOS to one of the sales managers who promptly called me and made things right. Happy to report I did end up purchasing the car
***Original post***
I had been going back and forth with one of the sales reps at Bob Utter Ford in Sherman, TX for the past couple of weeks before finally agreeing on an OTD price for a base Fiesta ST. When I arrived to the dealership everything was going really smooth up until the point when they told me the price we had agreed on was only valid if I financed a minimum of $12,000 thru them, something that was never mentioned in the emails. At first I thought this might be ok but after I finally got them to share with me the interest rate, I kindly declined and said I would instead like to pay cash. This is when they said too bad, you have to finance it or else you are not taking the car home. Needless to say, I came home without the car.
I am going to contact Ford as well as the BBB and let them know how these guys are operating.
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