Just got the 2015 Fiesta ST last week(700 miles) and i am loving it. however, about two days ago, i started to notice a clunking noise EVERY TIME i shift in to 1st, 1st to 2nd, and 2nd to 3rd.
its a mechanical sound, the noise sounded a lot like when you put your gear in reverse (that clunk noise), or that clunk noise when you your home DVD tray closes, or that noise when transformers transform... as you can see i am not very good at describing things, here are few links on this forum that describe the exact same issue
http://www.fiestastforum.com/forum/threads/2816-The-noises-on-this-car-are-killing-me-video-of-gearbox-clunk
http://www.fiestastforum.com/forum/threads/876-Transmission-Noise
just went to three dealers
the first one told me on the phone yesterday to come in today to try to get my trans fix. however, when i get there today, they said they will not be able to give me an appointment within 10 days
the second one said they will not be able to give me an appointment within 7 days
the third one was gonna tell me the same thing but the service manager said he was on his lunch break so he will go for a ride with me to look at my issue.
went out for a ride. i told him the noise might be the dual mass flywheel, but he told me it is not, the reason he said that is because he pressed down the clutch the entire time while shifting back and forth into 1st and 2nd and the noise is still there. he said when the clutch is pressed down the engine and trans is not connected anymore so any noise coming from the trans is pretty much just its operating noise.
when we get back to the dealer he said he deff heard it and he will look online to see if they have any bolt ons (asked him what bolt on is, he said its alot like factory recall but its not), he said there are not any, and he said that should be a normal noise since there is no grinding and i should not be concerned.
i then told him when i got the car, it never make noises like that and the honest truth that i have been driving the car very gently (i used to have a 2002 wrx and it was all moded , and i drove it like i stole it, until it was actually stolen and set on fire)
he said he is not trying to blow me off because if they fix my trans, it doesnt matter if ford pays them or if i pay them. either way they are getting paid. i told him i can show him that other people have the same issue on this forum but he said he cant tell ford to give them money just because i saw it on the forum and in the thickest New Jersey accent he said no offense.
i then asked if they can just drive their fiesta st and compare to mine, he said fiesta st dont sell thus they dont have any in their dealership so they cant compare
he also suggested me to go back to my dealer, however, i got the car from Virginia and i live in northern new jersey and there is no way i am driving down there just to have them said no to me and how everything is normal.
now i dont what to do. and what dealer i should make appointment with because no one really have these cars here and they dont know what NORMAL is. and i work 7 days a week so i dont have the time to make multiple appointments and take off from work multiple times and that is just to have my car looked at.......
if anyone can point me to the right direction or dealer please let me know and i thank you in advance (i live in clifton NJ)
its a mechanical sound, the noise sounded a lot like when you put your gear in reverse (that clunk noise), or that clunk noise when you your home DVD tray closes, or that noise when transformers transform... as you can see i am not very good at describing things, here are few links on this forum that describe the exact same issue
http://www.fiestastforum.com/forum/threads/2816-The-noises-on-this-car-are-killing-me-video-of-gearbox-clunk
http://www.fiestastforum.com/forum/threads/876-Transmission-Noise
just went to three dealers
the first one told me on the phone yesterday to come in today to try to get my trans fix. however, when i get there today, they said they will not be able to give me an appointment within 10 days
the second one said they will not be able to give me an appointment within 7 days
the third one was gonna tell me the same thing but the service manager said he was on his lunch break so he will go for a ride with me to look at my issue.
went out for a ride. i told him the noise might be the dual mass flywheel, but he told me it is not, the reason he said that is because he pressed down the clutch the entire time while shifting back and forth into 1st and 2nd and the noise is still there. he said when the clutch is pressed down the engine and trans is not connected anymore so any noise coming from the trans is pretty much just its operating noise.
when we get back to the dealer he said he deff heard it and he will look online to see if they have any bolt ons (asked him what bolt on is, he said its alot like factory recall but its not), he said there are not any, and he said that should be a normal noise since there is no grinding and i should not be concerned.
i then told him when i got the car, it never make noises like that and the honest truth that i have been driving the car very gently (i used to have a 2002 wrx and it was all moded , and i drove it like i stole it, until it was actually stolen and set on fire)
he said he is not trying to blow me off because if they fix my trans, it doesnt matter if ford pays them or if i pay them. either way they are getting paid. i told him i can show him that other people have the same issue on this forum but he said he cant tell ford to give them money just because i saw it on the forum and in the thickest New Jersey accent he said no offense.
i then asked if they can just drive their fiesta st and compare to mine, he said fiesta st dont sell thus they dont have any in their dealership so they cant compare
he also suggested me to go back to my dealer, however, i got the car from Virginia and i live in northern new jersey and there is no way i am driving down there just to have them said no to me and how everything is normal.
now i dont what to do. and what dealer i should make appointment with because no one really have these cars here and they dont know what NORMAL is. and i work 7 days a week so i dont have the time to make multiple appointments and take off from work multiple times and that is just to have my car looked at.......
if anyone can point me to the right direction or dealer please let me know and i thank you in advance (i live in clifton NJ)