I hate stupid people maybe if you read the screenshot again you might be able to figure it out.
So, you ordered something. You did not state what was ordered, if it was in stock, what communications you had back and forth with the vendor, etc. Did the vendor promise you the part in a specified amount of time, was the part in stock, did they tell you that the part was shipping soon? We need details, because if it was bad customer service, we need to know. If it was just you being impatient, that's another story.
I've waited for more than a month for a part, but the vendor who I purchased it from , kept me in the loop with updates.