You can always check with [MENTION=582]FordService[/MENTION] to help the situation.
Thanks for looping me in, CanadianGuy!
The service advisor's said it wasn't a warranty item.
Hey Sir_Stig,
I recommend reaching out to our Ford of Canada Rep, Mariel, at [MENTION=1539]FordServiceCA[/MENTION]. She'll be in the best position to assist.
Mine is broken as well. Hopefully they'll fix it the next time I take it in.
Hey McSwine,
Once you've scheduled an appointment with your Ford Dealer to have this inspected, shoot me a PM with your name, VIN, mileage, the dealer you scheduled the appointment with, and your best daytime phone number, and I'll gladly look into this and see how I can help.
Nick