To read the correspondence you have to read this from the bottom up.
Short story, I missed their sale by 2 days because I was waiting on money. I didn't expect them to honor their sale but asked anyways. Their response in short - if I can email them a photo of me doing something stupid and dangerous in my car for their entertainment, they will honor the sale price. I sent them a photo of my AP showing my boost pressure, which is really about as dangerous as I would document and email to someone.
If I had a choice to use something other than the AP to reach my performance goals I would throw it in the trash and never have any dealings with Cobb again.
I redacted some personal info from the correspondence.
##- Please type your reply above this line -##
COBB Tuning Support is available from 9am - 6pm (CST) Mon-Fri
COBB Tuning: 866-922-3059
COBB Plano: 214-291-3020
COBB SoCal: 714-964-7844
COBB Surgeline: 503-670-9500
Your request (#142637) has been updated. Reply to this email or click the link below:
http://cobbtuning.zendesk.com/hc/requests/142637
Kai
Kai (COBB Support)
Nov 16, 10:39 AM CST
Sorry we don't do any price matching.
If you have any other questions feel free to send me another message.
Thanks
Kai
Joe
Nov 16, 10:35 AM CST
Can you match mountunes price for their turbo back system? $899
http://www.mountuneusa.com/mountune-Turbo-Back-Exhaust-Fiesta-ST-p/2364-tbe-aa.htm
Thank you,
Joe
Kai
Kai (COBB Support)
Nov 16, 10:32 AM CST
nope sorry.
If you have any other questions feel free to send me another message.
Thanks
Kai
Joe
Nov 16, 10:08 AM CST
Is 25.25 PSI of boost on an otherwise stock Fiesta ST count (stratified pro tuned)? I think it's crazy lol. I was thinking a burnout on my private property but I don't have anyone to take a photo. My wife is not into me playing with the car.
Thank you,
Joe
Sent from my iPhone - Please excuse errors as autocorrect has a mind of its own.
Attachment(s)
image1.JPG
Kai
Kai (COBB Support)
Nov 16, 9:44 AM CST
Hi Joe,
As it turns out we don't really have any plans for giving out discount codes after the sale. If you can send us a picture of doing something interesting/crazy/cool/legal with your car we might be able to work something out.
If you have any other questions feel free to send me another message.
Thanks
Kai
Joe
Nov 16, 9:07 AM CST
I missed your sale by 2 days. I didn?t have the money. I do now (money was being held in escrow from a recent home sale and took longer than expected to be released back to me). I wanted to buy your catback exhaust and exhaust hangers for a 2016 Fiesta ST. Can you make me a promo code or can I call you so I can get the sale price?
Thank you,
Joe
COBB Tuning: support | blog | facebook | instagram | youtube
You have been sent this message because you recently opened a help request with COBB Tuning.
[1GOX05-2WEW]
Short story, I missed their sale by 2 days because I was waiting on money. I didn't expect them to honor their sale but asked anyways. Their response in short - if I can email them a photo of me doing something stupid and dangerous in my car for their entertainment, they will honor the sale price. I sent them a photo of my AP showing my boost pressure, which is really about as dangerous as I would document and email to someone.
If I had a choice to use something other than the AP to reach my performance goals I would throw it in the trash and never have any dealings with Cobb again.
I redacted some personal info from the correspondence.
##- Please type your reply above this line -##
COBB Tuning Support is available from 9am - 6pm (CST) Mon-Fri
COBB Tuning: 866-922-3059
COBB Plano: 214-291-3020
COBB SoCal: 714-964-7844
COBB Surgeline: 503-670-9500
Your request (#142637) has been updated. Reply to this email or click the link below:
http://cobbtuning.zendesk.com/hc/requests/142637
Kai
Kai (COBB Support)
Nov 16, 10:39 AM CST
Sorry we don't do any price matching.
If you have any other questions feel free to send me another message.
Thanks
Kai
Joe
Nov 16, 10:35 AM CST
Can you match mountunes price for their turbo back system? $899
http://www.mountuneusa.com/mountune-Turbo-Back-Exhaust-Fiesta-ST-p/2364-tbe-aa.htm
Thank you,
Joe
Kai
Kai (COBB Support)
Nov 16, 10:32 AM CST
nope sorry.
If you have any other questions feel free to send me another message.
Thanks
Kai
Joe
Nov 16, 10:08 AM CST
Is 25.25 PSI of boost on an otherwise stock Fiesta ST count (stratified pro tuned)? I think it's crazy lol. I was thinking a burnout on my private property but I don't have anyone to take a photo. My wife is not into me playing with the car.
Thank you,
Joe
Sent from my iPhone - Please excuse errors as autocorrect has a mind of its own.
Attachment(s)
image1.JPG
Kai
Kai (COBB Support)
Nov 16, 9:44 AM CST
Hi Joe,
As it turns out we don't really have any plans for giving out discount codes after the sale. If you can send us a picture of doing something interesting/crazy/cool/legal with your car we might be able to work something out.
If you have any other questions feel free to send me another message.
Thanks
Kai
Joe
Nov 16, 9:07 AM CST
I missed your sale by 2 days. I didn?t have the money. I do now (money was being held in escrow from a recent home sale and took longer than expected to be released back to me). I wanted to buy your catback exhaust and exhaust hangers for a 2016 Fiesta ST. Can you make me a promo code or can I call you so I can get the sale price?
Thank you,
Joe
COBB Tuning: support | blog | facebook | instagram | youtube
You have been sent this message because you recently opened a help request with COBB Tuning.
[1GOX05-2WEW]