Ford Sync 3 Constantly Indexing iPod

[mcummings182]

I recently traded in my 2014 ST for a 2016 ST, so I now have Sync 3, which has been a huge pain in the ass so far. My iPod is constantly indexing and it always freezes up and I have to reset it to get it working again. After it starts working again, it usually just freezes up again. In my 2014, I had 0 issues with this, everything always worked flawlessly. I tried doing a master reset on Sync 3, no luck. There doesn't seem to be any help online for this either. I might try factory resetting my iPod later and see if that does anything. Is anyone else experiencing this issue?

I have a 160GB Classic iPod with over 18,000 songs, so I bet this is a huge factor. I'm guessing maybe Sync just can't handle that much music. It's just weird because I had no issues with the 2014 model.

 

[FordIVTteam]

Hi mcummings182,

Congrats on the new ST! It seems this is the issue with all iPod Classics and SYNC 3. Devices are still being tested, but this may a compatibility issue. What generation is your iPod?

Shaay

 

[mcummings182]

It is the 7th generation, which I believe was the last they released for the classics. I really hope they come up with a fix for this, because it is extremely irritating and frustrating because I just want to listen to my music.

 

[FordIVTteam]

An update will be released by the end of the year. In the meantime, head on over to our Social site to get your voice heard: Social.Ford.com Our engineers monitor the site for feedback.

Shaay