Alright, time to get to it.
At the moment I've been waiting for a tune revision since Saturday. I know of someone who hasn't had a tune revision (or any contact) in over two weeks (shit, could be three).
So, what say you Stratified? I want a public response regarding turn over times and what is expected and IF our expectations are off base then we can adjust them accordingly. At the moment I am thinking this is the busiest time of the year for you and it should be nothing but 'asses and elbows' over there as you 'have to make hay while the sun shines'.
The sun is shining and I want to go drive with a 94 octane tune. One I don't have yet.
EDIT - Stratified tuning is refunding me $75 as they can't deliver a 94 octane tune with PnC as purchased on March 15.
Tune was purchased MARCH 15 - AS OF JUNE 19, had not finished tuning. 96 DAYS.
Here is the summary of when logs were sent and when I received the tunes:
Received ---------- Sent ---------- Delay by Stratified ---------- Delay by Customer
May 24 ---------- May 12 ------------- 12 --------------------------- 0
May 12 ---------- May 6 ------------- 6 --------------------------- 23
April 13 ---------- April 6 ------------- 6 --------------------------- 2
April 4 ---------- April 3 ------------- 1 --------------------------- 6
March 28 ---------- March 24 ---------- 4 --------------------------- 3
March 21 ---------- March 16 --------- 5 --------------------------- 0
The delay of 23 days was when I had a friend from Europe in town and then a spinal injection - I had more pressing concerns than finalizing my tune.
At the moment I've been waiting for a tune revision since Saturday. I know of someone who hasn't had a tune revision (or any contact) in over two weeks (shit, could be three).
So, what say you Stratified? I want a public response regarding turn over times and what is expected and IF our expectations are off base then we can adjust them accordingly. At the moment I am thinking this is the busiest time of the year for you and it should be nothing but 'asses and elbows' over there as you 'have to make hay while the sun shines'.
The sun is shining and I want to go drive with a 94 octane tune. One I don't have yet.
EDIT - Stratified tuning is refunding me $75 as they can't deliver a 94 octane tune with PnC as purchased on March 15.
Tune was purchased MARCH 15 - AS OF JUNE 19, had not finished tuning. 96 DAYS.
Here is the summary of when logs were sent and when I received the tunes:
Received ---------- Sent ---------- Delay by Stratified ---------- Delay by Customer
May 24 ---------- May 12 ------------- 12 --------------------------- 0
May 12 ---------- May 6 ------------- 6 --------------------------- 23
April 13 ---------- April 6 ------------- 6 --------------------------- 2
April 4 ---------- April 3 ------------- 1 --------------------------- 6
March 28 ---------- March 24 ---------- 4 --------------------------- 3
March 21 ---------- March 16 --------- 5 --------------------------- 0
The delay of 23 days was when I had a friend from Europe in town and then a spinal injection - I had more pressing concerns than finalizing my tune.
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