Android no longer syncing (sync 3)

[Bladenutst]

Yesterday my phone (galaxy s6 active) stopped pairing with car and yet my wifes iPhone will just fine. Not sure if this is sync or Android that is the problem. Anyone else having this issue?

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[me32]

Try repairing it?

 

[Bladenutst]

Try repairing it?

Yes several times.. My phone doesn't even show sync as a nearby device nor does sync show my phone

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[Bluedrank]

I had this happen. I remedied it by renaming what the phone's bluetooth name was. Maybe that will work for you, maybe it won't.

 

[me32]

Is there a master reset for sync 3?

 

[FordIVTteam]

Yesterday my phone (galaxy s6 active) stopped pairing with car and yet my wifes iPhone will just fine. Not sure if this is sync or Android that is the problem. Anyone else having this issue?

Sent from my SAMSUNG-SM-G890A using Tapatalk

Hi Bladenutst,

First, I suggest powering your phone off for a few seconds before turning it back on.

I don't recommend a master reset. If the above step fails, try a system rest: www.fordservicecontent.com/Ford_Con...-Supplement-version-2_sycsy_EN-US_10_2015.pdf Instructions are on page 113.

Shaay

 

[me32]

Glad to see ford service back

 

[LilPartyBox]

This happened to my sync 3 a few weeks ago. A master reset was the only thing that got my S5 and the car on speaking terms again.

 

[Bladenutst]

Turned my phone off and back on and it fixed the problem thanks for your input guys! Hope this helps someone else out!

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[Superfly Snook]

I had this same problem with my Nexus 6 running Android. I did a network settings reset on the phone and so far so good.