OP
Thread Starter
#21
Thread Starter
#21
Best be careful about claiming "installer error" being that you are a "Ford Master Parts Tech". My experience with warranty repairs by Ford Techs have NOT provided my with any confidence in the competence of Ford Techs.
For example when the drivers side rear view mirror failed the Tech looped the wiring harness in the path of the window when he replaced the mirror assembly. As a result the window would not go down by more than 8 inches. Had to spend another 2 hours in the waiting area while that problem was addressed.
Then there is the warranty repair for the clutch slave cylinder. I dropped the car off on June 26, 2022 with 3/4 gallons of gas and 36.9 AVG MPG showing on the tattletail. The tech noticed some anti freeze at the bottom passenger side below the radiator and immediately blamed that that on a leaking radiator. I had to drive to the dealer and note that and approve the repair to proceed without any replacement of the radiator. On July 15 I was finally able to pick up the car and was told that the Tech had the car overheat during the test drive and he had topped up the cooling system to correct for that. Also noticed that the fuel mileage tattletail was now showing 16.4 MPG and there was still nearly 3/4 tank showing on the gas gauge. So, how does a Ford Tech doing a test drive manage to shift the AVG MPG by that much. The only answer for that question is that the Tech was running the car flat out. Finally on July 16 I also had an overheat issue, my response to that was to set the heat temp to 85 and kick the fans on full which did get the car out of limp home mode and allowed me to get it home on surface streets. Where I discovered that my leak was NOT the radiator, it was the hose detailed in this thread. During this week I found that I would lose 1 qt of anti freeze in 12 miles of driving, so I was able to get to work and back home.
Needless to say I am NOT impressed with any Ford Tech. Right no I am wondering how long it will be before something goes wrong in the transmission. Because I have zero confidence that the Ford Tech actually adhered to the Ford specifications and procedures for re-installing the transmission.
I'll also note that I am not impressed at all with Ford Engineering and I've worked on the Automotive supply side since 1982. Over and Over and Over I keep seeing the same mistakes from Ford Engineers. It has gotten to the point where I am seeing RFQ's for parts that can ONLY be manufactured by 3D printing the part. A great process for prototyping but try making 1.3 million a year at a cost of 2800 dollars per printed part and Ford's Engineers look like Morons. Basically Ford Engineering now thinks that Style is much more important than Function or Manufacture. Then there is all this Torque to Yield CRAP. Steel has a property known as the Fatigue Limit. Cycle that steel part below the Fatigue Limit and it will never fail, not even in a million years. The Yield Limit for steels is well OVER the Fatigue Limit and because of this that steel part will fail in use due to Fatigue. Every single critical fastener in a Ford Engine is now a Torque to Yield Fastener. Doing so will save Ford about 3 lbs of weight on an F250 truck, on our car perhaps 1.5 lbs. It will also absolutely guarantee that at some point a rod bolt will snap and cause the engine to blow. I can also tell you that it will blow under a high power demand event, so Ford will blame the drivers for an issue that was actually designed into the vehicles.
For example when the drivers side rear view mirror failed the Tech looped the wiring harness in the path of the window when he replaced the mirror assembly. As a result the window would not go down by more than 8 inches. Had to spend another 2 hours in the waiting area while that problem was addressed.
Then there is the warranty repair for the clutch slave cylinder. I dropped the car off on June 26, 2022 with 3/4 gallons of gas and 36.9 AVG MPG showing on the tattletail. The tech noticed some anti freeze at the bottom passenger side below the radiator and immediately blamed that that on a leaking radiator. I had to drive to the dealer and note that and approve the repair to proceed without any replacement of the radiator. On July 15 I was finally able to pick up the car and was told that the Tech had the car overheat during the test drive and he had topped up the cooling system to correct for that. Also noticed that the fuel mileage tattletail was now showing 16.4 MPG and there was still nearly 3/4 tank showing on the gas gauge. So, how does a Ford Tech doing a test drive manage to shift the AVG MPG by that much. The only answer for that question is that the Tech was running the car flat out. Finally on July 16 I also had an overheat issue, my response to that was to set the heat temp to 85 and kick the fans on full which did get the car out of limp home mode and allowed me to get it home on surface streets. Where I discovered that my leak was NOT the radiator, it was the hose detailed in this thread. During this week I found that I would lose 1 qt of anti freeze in 12 miles of driving, so I was able to get to work and back home.
Needless to say I am NOT impressed with any Ford Tech. Right no I am wondering how long it will be before something goes wrong in the transmission. Because I have zero confidence that the Ford Tech actually adhered to the Ford specifications and procedures for re-installing the transmission.
I'll also note that I am not impressed at all with Ford Engineering and I've worked on the Automotive supply side since 1982. Over and Over and Over I keep seeing the same mistakes from Ford Engineers. It has gotten to the point where I am seeing RFQ's for parts that can ONLY be manufactured by 3D printing the part. A great process for prototyping but try making 1.3 million a year at a cost of 2800 dollars per printed part and Ford's Engineers look like Morons. Basically Ford Engineering now thinks that Style is much more important than Function or Manufacture. Then there is all this Torque to Yield CRAP. Steel has a property known as the Fatigue Limit. Cycle that steel part below the Fatigue Limit and it will never fail, not even in a million years. The Yield Limit for steels is well OVER the Fatigue Limit and because of this that steel part will fail in use due to Fatigue. Every single critical fastener in a Ford Engine is now a Torque to Yield Fastener. Doing so will save Ford about 3 lbs of weight on an F250 truck, on our car perhaps 1.5 lbs. It will also absolutely guarantee that at some point a rod bolt will snap and cause the engine to blow. I can also tell you that it will blow under a high power demand event, so Ford will blame the drivers for an issue that was actually designed into the vehicles.
