Hello all,
I have a 2015 Fiesta ST with a little over 60,000 miles. A few weeks ago, I started to hear the dreaded clicking from under the dash. Having had the blend door actuator go out on me a couple years back, I know that's bad news. Before long, my HVAC was stuck on the defrost vents. I could not switch to the dash vents or floor vents. This suggested to me a vent door actuator failure.
Well, I took the car to the dealer to have them look at it. They got back to me and said that the vent door actuator had not failed. Rather, the vent door itself had broken. They said that this was part of a large air box module that contained the evaporator and much of the air routing hardware. They told me that the parts are not available to replace the door on its own and that the entire evaporator box has to be replaced. As you might expect, this is a punishingly expensive dashboard-out job. I am not thrilled at this huge repair bill I am looking at, and was hoping that you guys could tell me whether the dealer's explanation is plausible.
If I have to have the dash pulled to replace an $1,100 evaporator module, I won't love it, but I'll do it. But as I'm sure y'all understand, I want to sure it's necessary before I authorize the work.
If I do have to do this, I am praying that the good will authorities at FoMoCo will take pity on me. Not too optimistic on that front, but we'll see.
Thanks, everyone --
Jordan
I have a 2015 Fiesta ST with a little over 60,000 miles. A few weeks ago, I started to hear the dreaded clicking from under the dash. Having had the blend door actuator go out on me a couple years back, I know that's bad news. Before long, my HVAC was stuck on the defrost vents. I could not switch to the dash vents or floor vents. This suggested to me a vent door actuator failure.
Well, I took the car to the dealer to have them look at it. They got back to me and said that the vent door actuator had not failed. Rather, the vent door itself had broken. They said that this was part of a large air box module that contained the evaporator and much of the air routing hardware. They told me that the parts are not available to replace the door on its own and that the entire evaporator box has to be replaced. As you might expect, this is a punishingly expensive dashboard-out job. I am not thrilled at this huge repair bill I am looking at, and was hoping that you guys could tell me whether the dealer's explanation is plausible.
If I have to have the dash pulled to replace an $1,100 evaporator module, I won't love it, but I'll do it. But as I'm sure y'all understand, I want to sure it's necessary before I authorize the work.
If I do have to do this, I am praying that the good will authorities at FoMoCo will take pity on me. Not too optimistic on that front, but we'll see.
Thanks, everyone --
Jordan