Are your contacts synced and showing up?
Every version of sync 2 I had would show bluetooth song names and whatnot since 2014.
Is it playing the music? On rare occasion mine will play just fine, but not display anything - like nothing in that lower left pane. If I turn it off and on again it shows up. This has happened to me with all versions, up to 3.10 now.
What phone OS? Android Oreo, iOS11, etc