So I took my car into my dealership yesterday for a few things. 15k service, surface rust, and a rattle from behind the MFT screen. I was upfront with the advisor and told him it does not happen much unless its cold so I told him to keep the car over night if they wanted to and drive it in the morning.
I got a call around 3:00 P.M. and was told my car was done and that they could not find the rattle probably due to the warm weather. NO attempt was made to keep the car overnight. So, I picked up the car around 5:30 and noticed something odd, the mileage on the RO for in/out was the same? So, I can only come to the conclusion that they did not even attempt to find a rattle in my car nor did they make any offer to try it the next day.
I had heard a lot of stories of this dealer being horrible but I went anyway due to convenience. I have also tried another dealership with the same company and was not impressed by any means getting an oil change done.
What is next?
I got a call around 3:00 P.M. and was told my car was done and that they could not find the rattle probably due to the warm weather. NO attempt was made to keep the car overnight. So, I picked up the car around 5:30 and noticed something odd, the mileage on the RO for in/out was the same? So, I can only come to the conclusion that they did not even attempt to find a rattle in my car nor did they make any offer to try it the next day.
I had heard a lot of stories of this dealer being horrible but I went anyway due to convenience. I have also tried another dealership with the same company and was not impressed by any means getting an oil change done.
What is next?